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"Dear Lady on the phone at Equicar,
Thank you so much for your assistance, you were delightful on the phone, eager to help and responded to my
request promptly. There are many companies out there that would benefit enormously from the example you have set, absolutely first class service.
Thanking you once again"
- Terence Booth, UK
Just thought I'd pass my compliments for the TD5 manual box I collect on Friday afternoon. I ended up having to fit it before I could head back to Germany.
It works a dream and can't believe how much quieter my car is now.
Thanks very much."
- S Paterson, UK
"Just wanted to drop you a quick line of thanks. You recently provided me with an ABS modulator for a Landrover Freelander.
From my original enquiry, through ordering and subsequent delivery your service and staff were exemplary.
The part was not only superb value from you, but arrived clean and ready to fit...
...The modulator is fitted, dianostic cleared (as above) and working great."
- N Walker, Lincs.
"Hi, I came and saw you a few weeks ago from Perthshire to see a V8
you were selling out of a Discovery. The engine has been in for
sometime and at present is running perfectly ( touch wood ) Just
to say that as you promised the engine arrived on time in
Pitlochry. I was the guy with the funny money ( bank of scotland
Thank you for your time and help. Great service."
~ R Weir, Perthshire
"I contacted you on Monday re a rear spring for a Nissan Pathfinder. You went away, checked, priced and posted all as promised including the delivery. The part was spot on as has been fitted. My thanks. for your help and support. It’s always a pleasure to do business with professionals. "
~ P Taylor, Birmingham
"Good after noon. Thank you for the prompt dispatch of my order. The headlights arrived in good condition and full working order. It was a pleasure to deal with your company and receive such prompt service. Thanks again ... Next time I need bits I will try you first."
~ Chris Horner
"Just to say how pleased I was with the service you provided. Ordered on the Friday and told it would arrive Tuesday. It all went well and I had it fitted that night. You very rarely find service like this today. I will certainly use you again and also advise other owners of 4x4s.
I was thinking of writing to the Telegraph's motoring correspondent to tell him of the excellent service that you provided, would you have any objections to that.
~ John Stirling
"Good morning, Just a quick thank you for your recent prompt and effective service. On Tuesday 12th this month I called yourselves enquiring about an offside front ABS sensor for a 300tdi Discovery. I don't know the name of the chap I spoke to, but he was helpful, knew the part I meant and when I ordered it, it arrived 18 hours later.
As I had ordered the part, the lady who processed the order was just as helpful and friendly. Your invoice no. 32050 refers. Needless to say, when I fitted the sensor, it solved the problem my car had.
This was the first time I had dealt with Equicar and as a result of the quality of service you have given, I definately will again. Incidentally, when I mentioned your name to the garage [Cowley&Co, Whaddon, Milton Keynes] who had diagnosed the cause of my ABS light being stuck on, they spoke highly of yourselves.
Looking forward to business in the future, "
~ Daniel Beglan.
"I would like to give my thanks to your company for a job well done. As this was my first time using your company i am impressed....
The shippment was delivered at my door in the middle of nowhere in Norway on monday and parts were in good cond..
Looking forward to do buisness with you again in the future.."
~ Torbjørn Stormoen
"I have to say It was such a pleasure doing business with you. If only all businesses in the UK were run like yours the British economy would be 10000% healthier.
You answer phone calls quickly, return phone calls as promised, answer emails without delay and send parts (the right ones) at the time promised.
To say that I am impressed is an understatement. Please feel free to give yourselves a firm pat on the back and please add this email to your customer testimonials. Hope I dont need to do business with you again, but be assured you will be first port of call!"
~ Raymond Billings
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I received my credit today with very many thanks, Thank you most sincerely for the excellent service you provide, I will certainly recommend Equicar to 4x4 owners in my area,
~ Terry Worley
"thank you very much for sending all parts as requested,will not go
past you guys in the future and will also recommend your
"just to say many thanks for steering box 4 grand cherokee drives like a dream now,a bit unsure 2 order 4 this item like this but would order again very pleased and thanks 4 quick delivery"
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"Dear Madam or Sir, I got the Forester glass yesterday as promised and fitted it last night. Perfect!
Exemplary service, so thanks! Will recommend and use you again.
"Good Morning, just a quick e-mail to say thank-you for the parts for my Ford Maverick...I am very very pleased with them, the alloy wheels are in superb condition and the tyres are as described - Perfect !!. The power steering pump also solved my problem and you have saved me a small fortune!
I will pass on your details to any of my customers and friends looking for parts for their 4x4. I must say that your service is just as it says on the bottom of the website.
~ Tim Thornbury
T J Thornbury Auto Services.
www.bedfordrascal.com Bedford Rascal specialist and small camper specialist.
"Pleasure doing business with you."
~ Fred Stuttaford
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"Just to say thanks, my 2 headrests arrived today, and they fit just right as expected.
Your Service was good."
~ Stuart Tiplady
"Hi Allen, Just a quick note to thank you very sincerely for the 100% "proper" way you handled the situation... Everyone I've spoken to has been gobsmacked that you gave me a full refund without any argument or quibble - not like your typical breakers at all!
It goes without saying that I shall tell anybody who will listen to come to you! I am a member of a 4x4 owners' club and I've posted a report on the website for you.
~ Chris Courtenay
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"Dear Frank, thanks so much for the speedy delivery... All fits and runs perfect, your a Star mate!! So many parts people don't want to know as soon as you say import or if it's a tricky part to find but you guys were helpful from the start and for that I thank you. Good luck to you and I will definately recommend you and use you again.
~ Vic Hudson